Legal

Terms of Service

Last updated: November 2, 2025

Welcome to Angerna Cloud. These Terms of Service ("Terms", "Terms of Service") govern your use of our cloud infrastructure services, platform, and website (collectively, the "Service") operated by Angerna Cloud ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Acceptance of Terms

By creating an account, accessing, or using Angerna Cloud services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Account Registration and Security

Account Creation

To use our Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Not have been previously suspended or removed from the Service

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breaches

3. Service Usage and Acceptable Use

Permitted Use

You may use our Service for lawful purposes and in accordance with these Terms. Our Service is provided for business and professional use.

Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction or international law
  • Transmit any malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Service or servers
  • Use the Service to send spam or unsolicited communications
  • Host or distribute content that infringes intellectual property rights
  • Engage in cryptocurrency mining without explicit authorization
  • Resell or sublicense the Service without written permission

4. Payment and Billing

Fees and Charges

  • You agree to pay all fees and charges associated with your use of the Service
  • Fees are billed in advance on a monthly or annual basis, depending on your plan
  • All fees are non-refundable except as required by law or stated in these Terms
  • We reserve the right to change our pricing with 30 days' notice

Payment Methods

We accept various payment methods including credit cards, debit cards, and bank transfers. You authorize us to charge your payment method for all fees incurred.

Late Payment

If payment is not received when due, we may suspend or terminate your access to the Service. We may charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law.

5. Service Level Agreement (SLA)

We strive to maintain high availability of our Service:

  • We target 99.99% uptime for our infrastructure services
  • Scheduled maintenance will be announced in advance
  • SLA credits may be available for qualifying service disruptions
  • Detailed SLA terms are available in your service agreement

6. Your Data and Content

Data Ownership

You retain all rights, title, and interest in and to your data and content. By using our Service, you grant us a limited license to store, process, and transmit your data solely to provide the Service.

Data Security

While we implement industry-standard security measures, you acknowledge that:

  • No system is completely secure
  • You are responsible for maintaining backups of your data
  • We are not liable for unauthorized access resulting from your security practices

Data Backup and Recovery

We provide backup services, but you are ultimately responsible for maintaining your own backups. Our backup services do not guarantee data recovery in all circumstances.

7. Intellectual Property Rights

Our Property

The Service and its original content, features, and functionality are owned by Angerna Cloud and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademarks

Angerna Cloud, our logo, and other marks are trademarks of Angerna Cloud. You may not use these marks without our prior written permission.

8. Suspension and Termination

By You

You may cancel your account at any time through your account settings or by contacting our support team. Cancellation will be effective at the end of your current billing period.

By Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You breach these Terms of Service
  • We are required to do so by law
  • Your account has been inactive for an extended period
  • Payment has not been received when due
  • We believe your use poses a security risk to our systems or other users

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your data after a reasonable period following termination, unless legally required to retain it.

9. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANGERNA CLOUD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Angerna Cloud, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Dispute Resolution

Informal Resolution

If you have a dispute with us, you agree to first contact us at legal@angerna.com.tr and attempt to resolve the dispute informally.

Arbitration

If we cannot resolve the dispute informally, any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association in Turkey.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts located in Turkey to resolve any legal matter arising from these Terms or the Service.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

15. Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and Angerna Cloud regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

By using Angerna Cloud services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms apply to all users of the service, including browsers, customers, merchants, and contributors of content.