Legal

Cookie Policy

Last updated: November 2, 2025

This Cookie Policy explains how Angerna Cloud ("we", "us", or "our") uses cookies and similar tracking technologies on our website and services. This policy should be read in conjunction with our Privacy Policy.

By using our website and services, you consent to the use of cookies in accordance with this Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Session Cookies: These are temporary cookies that expire when you close your browser
  • Persistent Cookies: These remain on your device for a set period or until you delete them

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Authentication cookies to remember your login status
  • Security cookies to prevent fraudulent activity
  • Session cookies to maintain your preferences during your visit
  • Load balancing cookies to distribute traffic efficiently

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Analytics cookies to track page views and navigation patterns
  • Error tracking cookies to identify and fix technical issues
  • Speed testing cookies to measure page load times
  • A/B testing cookies to optimize user experience

Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language and region preference cookies
  • Theme and display preference cookies
  • Volume and playback settings for media content
  • Accessibility feature cookies

Targeting/Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

  • Retargeting cookies to show relevant ads based on your interests
  • Social media cookies to enable content sharing
  • Advertising network cookies to measure campaign performance
  • Conversion tracking cookies to measure marketing effectiveness

3. Third-Party Cookies

We may use third-party services that set cookies on our website. These services include:

Google Analytics

Website analytics and user behavior tracking

Cloudflare

Security, performance, and content delivery

Intercom / Live Chat

Customer support and messaging

Stripe / Payment

Payment processing and fraud detection

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

4. How to Control Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Delete all cookies stored on your device
  • Block all cookies from being set
  • Block third-party cookies only
  • Clear cookies each time you close your browser

Important Note

Blocking all cookies may prevent you from using certain features of our website and services. Essential cookies are required for basic functionality and cannot be disabled without affecting your ability to use our platform.

5. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked.

We currently do not respond to Do Not Track signals, but we respect your privacy choices. You can control cookies through your browser settings as described above.

6. Mobile Devices and Apps

When you access our services through a mobile device or app, we may use similar tracking technologies:

  • Mobile Identifiers: Device IDs and advertising identifiers
  • SDK Data: Information collected by third-party SDKs
  • App Preferences: Settings and preferences stored locally

You can control tracking on mobile devices through your device settings (iOS: Settings → Privacy → Tracking; Android: Settings → Google → Ads).

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Cookie Policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Your Consent

By using our website and services, you consent to our use of cookies as described in this Cookie Policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us. For more information about how we handle your personal data, please review our Privacy Policy.